Field Service Engineer

ZEISS Benelux 
In the Benelux we operate in 2 locations: Breda in the Netherlands and in Leuven in Belgium. In total, around 200 employees work in the Benelux. We have a beautiful headquarter in Breda which connects us through open communication, pride in our products and innovations and a pleasant working atmosphere. 

ZEISS Group 
ZEISS is a world leader in optics and optoelectronics. Last financial year, revenue was EUR 10 billion divided between the Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets divisions. The product portfolio includes microscopy solutions for life science and material sciences, multidimensional metrology, medical technologies for ophthalmology and microsurgery, spectacle lenses, camera lenses, binoculars and telescopes. In addition, 80% of the world's microchips are manufactured using ZEISS optical lithography. ZEISS has approx. 43,000 employees and is represented in almost 50 countries with 30 production sites, 60 Sales & Service offices and 27 R&D facilities. 

Purpose of the Role

As a Field Service Engineer within our Industrial Quality Solutions team, you represent ZEISS at the customer’s location. You are never in the same place, and every day looks different and brings new challenges. You perform maintenance and repairs, identify opportunities, and provide optimal service to the customer. You are responsible for activities within the Netherlands and will occasionally travel to customers in Belgium or Luxembourg. Your team in the Benelux consists of 10 technical colleagues.

The key responsibilities for this position include (but are not limited to):

• You handle the daily installation, maintenance, and repair of ZEISS high-tech measuring machines.
• You provide first-line support to customers.
• You identify new needs among existing customers to maximize customer satisfaction.
• You manage your administration, measuring tools, test equipment, and technical documentation and are involved in setting up trade fairs when required.

Required knowledge & experience

You have a passion for delivering excellent service! You can make suggestions for process improvements to enhance customer experience. Additionally, we are looking for the following knowledge, skills, and experience:

• A technical bachelor’s degree or equivalent work experience.
• Experience with industrial measuring systems and field customer service.
• You are patient, creative, and provide complete solutions for our customers.
• You are stress-resistant and easily maintain oversight.
• Excellent written and verbal communication skills in Dutch and English. Knowledge of French is a plus.
• You hold a category B driving license.

Our benefits

• An attractive salary package (including half a 13th month).
• Variable bonus depending on company objectives.
• 8.33% holiday allowance.
• 26 vacation days based on a full-time contract (with the possibility to earn 5 extra days).
• Pension scheme (defined contribution plan).
• A great company culture and an inspiring workplace.
• Flexible working hours.
• Company car, laptop, and iPhone.
• An extensive set of training and development opportunities.

How to apply  

If you are a driven individual with a keen interest in our business, then we would like to hear from you. This role represents an opportunity to work for an innovative world-leading company.  Working at ZEISS is more than just a job. Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day. After all, behind every successful company are many great fascinating people.

Make a difference, come join the team!

Apply now to take the next step in joining team ZEISS, where you can push technological boundaries, shape markets, and contribute to the advancement of society.

Your ZEISS Recruiting Team:

Lameez Peer