Workster is partnering with a leading global customer support provider to recruit a French Customer Service Advisor based in Athens or working from home anywhere in Greece. This is a fantastic opportunity to join an international team, develop valuable professional skills, and deliver excellent customer experiences for a world-renowned client. Full training is provided and applications from entry-level candidates are welcome.
Customer Service Advisor Role – French Language (Remote or Athens Based)
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Provide outstanding customer support in French via phone, email, and live chat for a well-known global brand.
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Assist customers with queries about orders, products, account information, deliveries, and troubleshooting.
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Guide customers through processes and resolve issues efficiently and empathetically.
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Follow established procedures for escalation when necessary and ensure follow-up until resolution.
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Accurately record and manage customer interactions in the CRM system.
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Maintain high standards of quality and service in line with company values.
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Collaborate with team members and supervisors to ensure continuous improvement and customer satisfaction.
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Achieve individual and team performance goals related to quality, productivity, and customer experience.
French Customer Support Advisor Requirements
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Fluent in French (C1 or above) – written and spoken.
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Good English skills (B1 or higher) for internal communication and training.
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Excellent communication, active listening, and problem-solving abilities.
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Customer-focused, empathetic, and resilient approach.
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Basic computer skills and comfort working with multiple digital tools.
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Previous experience in customer service, retail, hospitality, or call centres is an advantage (not required).
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Reliable internet connection and a quiet workspace (for work-from-home applicants).
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Eligibility to live and work legally in Greece.
Benefits of the French-Speaking Customer Service Job in Greece
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Permanent full-time contract (40 hours/week) with long-term career opportunities.
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Competitive basic salary plus monthly bonuses based on performance.
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Paid, comprehensive training and continuous support from a friendly team.
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Option to work in a modern Athens office or fully remotely from anywhere in Greece.
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Private medical insurance from day one of employment.
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Meal allowance provided via a prepaid card (tax free).
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Multicultural, inclusive, and supportive work environment where your initiative and ideas count.
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Assistance with relocation to Athens available for non-local candidates.
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Clear path for professional growth with access to internal job opportunities.
Why Apply for a French Customer Service Advisor Job in Greece?
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Join a global leader in customer experience and grow your career in a dynamic industry.
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Gain valuable international experience while living or working remotely in Greece.
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Be part of a diverse team delivering friendly and effective support to French-speaking customers.
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Receive full training and ongoing development in a supportive environment.
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Enjoy excellent benefits, security, and the possibility to work from home with no relocation required for remote options.
Application Process — French Customer Service Advisor
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Apply now with your CV in English.
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Our team will contact you for a short phone or video interview in French and English.
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Assessment and onboarding are efficient, with a friendly recruitment process.
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Start date: Ongoing intakes — join a welcoming and dynamic team!
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