At Voyage Privé, the digital/tech team is organized in four key domains covering all the critical stakes of our business and working in deep collaboration with all the other departments of the company. Each domain is composed of squads grouping Product, Data, Engineering, Business Representative, in charge of crafting and delivering the domain’s strategy and roadmap.
Booking is at the heart of our e-commerce platform. As Engineering Manager for the Booking team, you will be in charge of the system enabling our members to seamlessly book premium travel experiences from availability, booking confirmation, payment and post booking flows. You will lead a team of Software Engineers building and evolving mission critical systems handling high volumes of transactions and revenue. Your role is essential in ensuring that booking and checkout experience is reliable, elegant, fast and trustworthy acroiss web and mobile. The solutions you architect and the teams you lead will drive key business metrics, directly influencing our bottom line and our position as a market leader.
This position combines technical leadership, people management and strategic ownership of the Booking Ecommerce experience.
**Key Responsibilities: **
**Business Impact and Strategy **
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Own the technical performance and reliability of the Booking and Checkout flows, directly impacting conversion, revenue, and customer satisfaction.
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Align technical decisions with business priorities, focusing on premium user experience, booking success rate, payment reliability, and operational efficiency
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Contribute to roadmap prioritization by balancing business value, technical debt reduction, and platform scalability.
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Prepare and manage engineering department budgets, plan staffing levels, and control costs while maintaining performance.
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Develop and maintain relationships with key stakeholders, including suppliers, manufacturers, and regulators.
**Technical Leadership **
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Lead the development and implementation of ecommerce engineering strategies
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Drive the evolution of the booking architecture toward scalable, resilient, and observable services.
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Ensure high-quality API design to support Web and Mobile applications, enabling fast and safe feature delivery.
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Champion engineering best practices: code quality, testing, CI/CD, monitoring, incident management, and security.
Payments, Reliability and Risk Reduction
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Ensure the robustness of payment and booking confirmation flows, minimizing failures, inconsistencies, and financial losses
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Lead initiatives to detect, prevent, and reduce booking errors and post-booking incidents.
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Improve observability and alerting to quickly identify and resolve customer-impacting issues.
**Team Management **
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Lead, mentor, and develop a team of software engineers
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Foster a culture of innovation, continuous improvement, and technical excellence.
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Monitor staff performance and facilitate learning and development in line with legal and organizational requirements.
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Collaborate with cross-functional teams including Product Management, Data Science, and Customer Experience.