The Dutch, Belgian and Scandinavian markets are supported from the office in Belgium (Niel). To support and further expand the Dutch market, we are looking for a Key Contact Manager.
This is a highly dynamic role in which you spend 90% of your time visiting customers in your territory (Southern Netherlands). You are the key contact for your customers: veterinarians and other veterinary professionals. You provide them with high-quality technical advice based on your scientific knowledge and product expertise, you organize trainings within our focus domains, and seek out the best support for veterinary practices. You act as a true business coach. In addition, your responsibilities also cover:
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Business development : You are responsible for achieving the turnover and sales targets in your region and continuously look for opportunities to grow the business.
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Administration, reporting and communications : You report directly to the Sales Manager Veterinary and ensure that administrative tasks are completed correctly and within the agreed upon time frames and formats.
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Commercial planning : You develop a commercial action plan for your region, focusing on product priorities, launches, sales results and market developments. You present this plan to your Sales Manager and execute it once approved.
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Territory Management : You maintain regular contact with customers to strengthen strategic relationships. You monitor changes in customer potential and update the client database regularly.
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Technical skills development : You keep your technical knowledge and product expertise up to date through internal and external training, reading specialised literature, and actively participating in meetings with Marketing and the Technical Manager.
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Networking : You strengthen Vetoquinol’s position in the veterinary market by actively participating in external meetings, fairs and networking events.
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Quality assurance and pharmacovigilance : You report any product complaints to the relevant Pharmacovigilance or Quality Assurance contacts.