As Sales Operations support specialist, you are an important support link within the EMEA Sales Operations team. Your primary focus is on data processing and data preparation in support of our ongoing SAP implementation project (ByDesign / S/4HANA). You work under the guidance of senior team members and are responsible for accurate, reliable data handling and day-to-day operational support.
Working closely with colleagues from Sales, Finance, Service and Logistics, you contribute to maintaining stable operations through high-quality data management and support overall operational efficiency improvements.
You will be responsible for:
SAP implementation & data management support (primary focus)
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Support the creation, update and validation of master data and transactional data for the SAP (ByDesign / S/4HANA) implementation
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Assist with data cleansing, reconciliation, consistency checks and data migration activities
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Extract data, prepare overview lists and support progress tracking as directed by senior team members
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Prepare test data and consolidate test results during system and user acceptance testing
Sales operation support
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Assist with data processing and verification related to sales forecasting, order entry, delivery and invoicing
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Support maintenance of price lists and discount information
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Support the preparation of standard reports (e.g. in Excel) and internal reporting materials
Cross-functional operational support
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Support routine information exchange between Sales, Finance, Service and Logistics
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Act as a first point of contact for incoming queries and escalate to senior team members where appropriate
Standardization & continuous improvement (supporting role)
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Support the creation and maintenance of work instructions, manuals and process documentation
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Help prepare documentation and materials to embed new processes connected to the SAP implementation
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Actively participate in process improvement and standardization initiatives led by senior team members