(Senior) Claims Counsel / Handler – native in Italian
Description:
As a (Senior) Claims Counsel / Handler, based in our Barcelona office, you will form part of a dynamic team of professionals, focused on managing and analysing D&O, E&O, Crime, Cyber, W&I and EPL claims.
Responsibilities:
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Adjustment of a portfolio of Financial Lines claims, including D&O, E&O, Crime, Cyber, W&I and EP claims.
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Monitoring and supervision of Italian binder business.
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Open and maintain claims files in electronic claims management system.
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Correspond with external stakeholders on claims developments.
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Monitor claims developments and report on them internally to management.
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Attend market meetings.
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Retain and manage external counsel, loss adjusters and other vendors.
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Set reserves.
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Negotiate settlements.
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Process payments.
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Identify and track claims trends impacting the book and/or wider market.
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Liaise with underwriting teams on individual claims, wording issues and claims trends.
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Participate in audits.
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Provide claims related training to underwriters.
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Speak at internal and external claims related events.
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Attend external talks and conferences.
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Travel for claims meetings, internal events, conferences and marketing events.
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Assist underwriters with the preparation of renewal presentations and pitches for new business.
Requirements:
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Native level Italian and fluent English.
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Claims handling, policy coverage or insurance litigation work experience, gained either working in-house or for a law firm or as a loss adjuster.
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Applicants with other relevant insurance industry or legal work experience considered.
Profile:
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Strong verbal and written communication skills, with the ability to adapt to different audiences.
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Effective at managing time and priorities in a dynamic environment.
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Committed to delivering a high standard of service and support to clients.
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Able to remain focused and composed when working under pressure.
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Collaborative team player who values diverse perspectives.
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Brings motivation, a proactive mindset, and a constructive attitude to their work.
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Interested in working within a multicultural and international setting.
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