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At least 1 year of experience in a technical support role.
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Strong written communication skills in English and Russian
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Good understanding of web technologies and client–server architecture
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Ability to analyze HTML and CSS from a technical perspective
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Experience using browser Developer Tools
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Experience working with Postman
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Ability to read and understand API documentation
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Basic knowledge of DNS, HTTP, and TCP/IP
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Strong analytical thinking, attention to detail, and problem-solving skills
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Basic programming knowledge in any language
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Experience creating technical documentation and user instructions