Would you like to work with international education and help create life-changing experiences for young people?
Educatius and STS Norway are currently looking for a structured, engaged, and service-oriented Program Coordinator to join our team at our office in Solli Plass, Henrik Ibsens Gate 90, Oslo.
About the position
All our team members share the passion for travel and personal growth through cultural exchange – simply to unlock the world to our students! Your daily tasks will mainly consist of communicating with our future and existing students, their parents and international partners. You will handle administrative tasks, stay in touch with the students and guardians before, during and after their year abroad and take good care of the whole customer journey. As our customer journey is rather long your tasks will vary a lot depending on which time of the year it is, which makes the role very interesting since you always learn something new!
You will work closely with our Nordic Customer Success Manager to support the market and secure a smooth preparations and support to our students. We would love if you have lived/worked/studied abroad yourself, we welcome applicants from various backgrounds - however knowing norwegian is a must!
Some of your main tasks
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Follow-up on students and guardians who confirm their spot on the program.
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Be a trusted contact person for students and guardians throughout the exchange period.
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Represent the organization and present the company's product portfolio.
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Build good relationships with existing clients, as well as school counselors.
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Identify the best program option for new and existing customers.
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Hold preparatory departure meetings for future exchange students and their guardians.
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Create application and visa guides for countries that require this.
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Manage application and travel documents for the student.
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Build relationships and maintain good communication with respective recipient organizations.
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Collaborate with our international colleagues and partners to create the best possible experience for our customers.
Requirements
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Fluent in Norwegian and English
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Driven and goal-oriented
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Knowledge of Swedish, Finnish or Danish is desirable but not a must
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Previous experience of customer-service – you understand each customer is unique, take pride on finding the right program for your customer and follow through that they had a great experience with STS
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Great interest in delivering world-class customer experience
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Attention to details and organized
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Excellent communication skills
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Love building long-term relationships with customers and partners
Desired skills/qualities, Previous experience
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Working experience within international education/tourism/sales/hotel/service or similar is beneficial
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You thrive in a fast-paced environment and adapt quickly to change
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Can work independently and manage and prioritize your tasks
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You enjoy challenges and love finding creative solutions
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A team-player who shares ideas and wants to see others grow
What we offer
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Become a part of a close-knit team in a global company with colleagues all around the world
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Office in Oslo
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Possibilities to travel
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A long-term contract for a full-time position
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A competitive benefit package and a modern view on work life balance
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Loads of opportunities to learn and grow with us!
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Possibility to join a growing company and an industry with great momentum.
How to apply
Are you ready to start your journey with STS and Educatius and join our wonderful team? Please make sure to apply as soon as possible, we look forward to meeting you! Make sure to apply by 28th of February 2026, but please be aware that if we meet the perfect candidate sooner the position might be filled before that date.