Come and work with us.
**Do you want to contribute to an outstanding customer representative service? **
Are you **Spanish **native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in the happy and historic city of Porto?
So we have the perfect opportunity for you!
Your future project: join our **Spanish Customer Advisor **team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a customer advisor specialist, your daily responsibilities will include:
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Provide first contact resolutions to customer queries
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Offer specialized customer support through written and phone communication
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Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
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Meet and exceed our customer service quality goals, compliance regulations and productivity targets
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Create amazing customer experience that people value and we are proud of
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Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
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Native or proficient level of **Spanish **(C2)
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Advanced level of English (at least C1) both verbal and written
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Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
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Analytical and problem solving skills with strong attention to detail
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Desire to learn and advance, be a curious investigator and problem solver
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Must hold EU citizenship or valid work permit for Portugal
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Must be currently living in Porto
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Availability to work Hybrid model - 3 days per week from our office in Porto
Benefits.
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Competitive wages
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**Apply today! **