Come and work with us.
Do you want to contribute to healthcare and well-being around the world?
Are you **Italian **native with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you!
Your future project: join our **Italian **Customer Support team.
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.
As a customer service specialist in this project, your daily responsibilities will include:
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Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
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Offer specialized customer support through written and phone communication
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Provide information regarding purchasing procedures, orders' tracking, and deliveries
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Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
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Meet and exceed our customer service quality goals, compliance regulations and productivity targets
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Create amazing customer experience that people value and we are proud of
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Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
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Native or proficient level of **Italian **(C2)
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Intermediate level of **English **(at least B2) for training and documentation
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Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
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Analytical and problem solving skills with strong attention to detail
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Desire to learn and advance, be a curious investigator and problem solver
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High-speed internet access and appropriate conditions for remote work
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Must hold EU citizenship or valid work permit for Portugal
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Be a local candidate or willing to relocate to Portugal
Benefits.
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Relocation package
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Competitive wages
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**Apply today! **