Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you **French **native or fluent with strong **English **communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our **client **provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs
As a **customer service specialist **in this project, your daily responsibilities will include:
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Provide exceptional customer service;
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Assist the customers with any inquiries related to our products and services;
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Answer customer calls and emails, and resolve their issues in a timely and professional manner;
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Solve with precision and efficiency emerging issues that customers may face
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Find solutions and optimize the customer´s technical knowledge
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Meet and exceed our service quality goals, compliance regulations and productivity targets
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Create an amazing experience that people value and we are proud of
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Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
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Native or proficient level of French (C2)
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Advanced level of **English **(at least C1) both verbal and written
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Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
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Analytical and problem solving skills with strong attention to detail
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Desire to learn and advance, be a curious investigator and problem solver
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Must hold EU citizenship or valid work permit for Portugal
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Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
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Relocation package
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Competitive wages
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**Apply today! **