Come and work with us.
Are you a customer service representative looking to expand your skills and maximize your potential earnings?
Are you English native or fluent with strong **sales **skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our **English Sales Customer Support **team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
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Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
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Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
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Solve with precision and efficiency emerging issues that customers may face
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Perform corrections and optimize the customers technical knowledge
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Meet and exceed our service quality goals, compliance regulations and productivity targets
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Create amazing experience that people value and we are proud of
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Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
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Previous experience in cross sales (mandatory)
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Native or proficient level of **English **(C2)
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Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
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Analytical and problem solving skills with strong attention to detail
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Persuasive Skills
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Self-Motivating Skills
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Negotiation Skills
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Desire to learn and advance, be a curious investigator and problem solver
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Must hold EU citizenship or valid work permit for Portugal
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Be a local candidate or willing to relocate to Porto, Portugal
Benefits.
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Competitive wages
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Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!