Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you **Dutch **native or fluent with strong **English **communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Our **client **provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs
As a **customer service specialist **in this project, your daily responsibilities will include:
-
Provide exceptional customer service;
-
Assist the customers with any inquiries related to our products and services;
-
Answer customer calls and emails, and resolve their issues in a timely and professional manner;
-
Solve with precision and efficiency emerging issues that customers may face
-
Find solutions and optimize the customer´s technical knowledge
-
Meet and exceed our service quality goals, compliance regulations and productivity targets
-
Create an amazing experience that people value and we are proud of
-
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
-
Native or proficient level of Dutch (C2)
-
Advanced level of English (at least C1) both verbal and written
-
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
-
Analytical and problem solving skills with strong attention to detail
-
Desire to learn and advance, be a curious investigator and problem solver
-
Must hold EU citizenship or valid work permit for Portugal
-
Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
-
Relocation package
-
Competitive wages
-
Paid professional training
-
Employee discounts
-
Private healthcare & dental insurance (after six months of employment)
-
Growth opportunities through various development programs
-
Fun and engaging company-wide initiatives, including our EverBetter wellness program
-
Job stability
-
Life-long skills and experience
-
Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**Apply today! **