Come and work with us.
Do you want to be part of a team whose motto is Play Has No Limits?
Are you **Dutch **native or fluent with strong **English **communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Our client is a world market leader gaming brand of home video game consoles and production company.
As a customer service specialist in this project, your daily responsibilities will include:
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Respond efficiently and effectively to all customers’ enquiries within given timescales
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Develop and maintain a full technical knowledge of the client’s products and services
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Deal with all correspondence as requested/required
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Accurately log all calls and in line with procedures
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Responsibly maintain and update all job-related administrative forms
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Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
To succeed in the role, you will need to have:
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Proficient level of Dutch (C1)
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Intermediate level of English (B1)
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Previous experience in Customer Service preferred
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Impeccable communication skills
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A calm, cool and level-headed attitude in every situation
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Excellent self-organizing skills
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A proactive approach and willingness to work on own initiative
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Ability to work under pressure, in order to achieve deadlines and KPI’s
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Ability to adapt to a continuously changing environment and procedures
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Knowledge of Microsoft Office Pack (Word, Excel)
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Must hold EU citizenship or valid work permit
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Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits.
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Relocation package
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Competitive wages
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Paid professional training
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Employee discounts
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Private healthcare & dental insurance (after six months of employment)
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Growth opportunities through various development programs
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Fun and engaging company-wide initiatives, including our EverBetter wellness program
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Job stability
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Life-long skills and experience
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Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**Apply today! **