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To retain assigned top customers and nurture those key relationships over time.
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To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets
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In order to maintain and expand business and relationships with significant clients, work in close association with various C&P SL locations and business departments and client different stakeholders
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Business development not only will be done through existing clients, but through identifying potential customers within SL industry in Italy.
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Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects
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Help building strategy and plans for business growth in all SL segments in Italy
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Maximisation of revenue share opportunities support the growth of global business in Italy for all services where possible
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Monitor and review the assigned accounts, in conjunction with the relevant other interested parties to ensure service level and pointing out possible improvement area
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Transfer the VOC (innovative solutions and tailored services and tools) to the Global Technical Team and to other parties in need of receiving such frontline inputs
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Establish effective working and team relationships with Global and Local colleagues In Italy, EUR and Globally
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Supporting business development and marketing teams on promotions and events. Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team.
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Effectively communicate clients penetration and account management strategy and business plan with senior management team. Produce & present regular reports and revenue forecasts ( according to the practices implemented )
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Generate opportunities for revenue growth within global accounts consistent with SGS Business Unit Strategy, and specific strategy for key account initiatives.
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Ensure the alignment and integration of services and operational deliveries in accordance to global C&P and sales strategies
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Work in conjunction with C&P sales, operations and other client services staff (EA’s, SA) to achieve client deliverables.
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Meet assigned goals and key performance indicators (KPIs) as defined by management.