We are a human-scale, international, and independent pharmaceutical group governed by a Foundation. Our unique model makes us proud and, more importantly, enables us to fully serve our mission: "committed to therapeutic progress for the benefit of patients."
In R&D, we also focus on creating new medicines that slow down or halt the progression of rare neurological disorders and significantly improve patient quality of life.
Who are we? 22,000 passionate individuals from over 50 nationalities, driven by an entrepreneurial spirit. Every day, we move forward with and for patients, with and for our teams, motivated by the desire to care, to dare, to grow, and to commit to being useful to those in need.
Come and experience and contribute to our commitment #MovedByYou.
www.servier.com
Join Our Team as a Global Patient Affairs Director – Neurology
Are you passionate about patient advocacy with a strong background in neurology and rare diseases? Do you excel at building relationships with patient organizations and integrating patient insights into company projects? If so, we have an exciting opportunity for you!
About Us: At Servier, we are dedicated to embedding patient insights into everything we do. Our Global Patient Affairs team ensures that patient needs, preferences, and expectations are at the heart of our work. We maintain ethical and sustainable relationships with patient organizations, particularly in the fields of Rare Disease and Neurology.
Your Role: As the Global Patient Affairs Director – Neurology, you will be instrumental in developing and executing our patient engagement strategy. Your key responsibilities will include:
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Defining priorities for patient projects within neurology in collaboration with R&D, Medical, and Marketing teams.
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Designing and implementing the Patient Engagement strategy throughout the drug life cycle, from R&D to post-launch, aligning with the Group's Patient Affairs strategy and Neurology priorities.
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Mapping global contacts within the international patient community for Rare Disease and Rare Neurology.
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Building and strengthening relationships with patient organizations and experts, representing the Servier Group.
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Coordinating the involvement of patient organizations in priority activities across relevant departments (R&D, Medical, Market Access, Marketing, Public Affairs) and managing all legal, ethical, and compliance aspects.
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Working closely with regional and country teams to prepare Global Patient Affairs plans.
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Reporting interactions with patient organizations and ensuring their declarations to competent authorities, in coordination with Compliance departments.
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Monitoring important events or developments in Patient Affairs that could impact the Group's reputation or Patient Engagement strategy.
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Supporting relevant teams in Patient Experience Data generation activities.
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Collaborating with local and regional patient advocacy organizations and fostering collaboration around clinical trials and study recruitment.
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Contributing to the development and dissemination of the Global Patient Affairs Strategy.
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Acting as an active member of the Servier Patient Advocacy & Relations Community.
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Working cross-functionally within relevant Asset teams.
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Contributing to the Global Patient Affairs Leadership Team to drive Global Patient Affairs and champion Patient Engagement as a strategic priority.
Budget Responsibility:
- Managing the budget for Neurology Patient Affairs activities.
Reporting Relationship:
- Reporting directly to the Chief Patient Officer.
What We’re Looking For:
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Advanced degree in life science (e.g., PhD, PharmD, MD).
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Over 7 years of leadership experience in a Global Patient Affairs organization.
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Proven experience in Rare Disease / Rare Neurology patient affairs.
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Relevant experience in R&D Patient Engagement.
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Expertise in Patient Experience Data, Patient Preference Studies, Health Economics & Outcomes Research, and Real World Data / Evidence.
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International experience with an understanding of different cultures and ways of working.
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Collaborative mindset with strategic thinking ability.
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Success in a complex, global, matrix organization.
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Highly developed consultative skills.
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Results-driven with a customer service orientation.
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Clear understanding of compliance and regulatory requirements impacting Patient Affairs organizations.
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Ability to travel internationally.
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Fluent in English.
Location:
- Servier Global HQ and/or Servier Saclay R&D Campus.
We are committed to equal opportunities and developing talents in all their diversity. We value both experience and the desire to engage daily in contributing to therapeutic progress for the benefit of patients. If this offer resonates with you, seize this opportunity to meet us!