About the role
At Securitas Technology, we are looking for an experienced and strategic Program Manager to lead and oversee large-scale security and technology programs across Belgium.
In this position, you will manage a portfolio of complex projects with budgets exceeding €10M while leading a multidisciplinary team of Project Managers, Project Leaders, engineers, subcontractors, and operational stakeholders.
You will play a key role in ensuring operational excellence, customer satisfaction, financial performance, governance, and people management across multiple programs and technologies.
This role requires a strong leader with extensive project management experience, excellent stakeholder management capabilities, and the ability to drive teams, processes, and customer relationships in a fast-paced and evolving environment.
Key Responsibilities
Program & Project Leadership
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Lead and oversee multiple strategic projects and programs simultaneously
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Ensure successful delivery within scope, planning, budget, quality, and safety requirements
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Manage complex programs with budgets exceeding €10M
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Define and monitor project governance, KPIs, reporting structures, and operational priorities
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Drive risk management, escalation management, and decision-making processes
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Ensure proper project execution methodologies are applied across all projects
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Oversee project planning, resource allocation, and operational coordination
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Guarantee high-quality project handovers and operational readiness documentation (ORA)
People Management
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Lead, coach, and develop a team of approximately 10 Project Managers / Project Leaders and operational contributors
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Support team development, performance management, mentoring, and succession planning
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Foster collaboration, accountability, ownership, and continuous improvement within the team
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Ensure workload balancing and operational efficiency across the department
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Act as an escalation point and provide guidance on complex customer or operational situations
Customer & Stakeholder Management
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Build and maintain strong relationships with key customers and strategic stakeholders
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Act as executive SPOC for critical customer programs and escalations
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Lead internal and external steering committees (SteerCo)
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Coordinate with Sales, Pre-Sales, Engineering, Operations, and external partners
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Ensure high customer satisfaction and long-term partnership development
Financial & Operational Management
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Monitor program P&L, forecasting, profitability, invoicing, and financial performance
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Validate and challenge supplier and subcontractor costs
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Manage subcontractor and supplier relationships
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Ensure governance compliance, quality standards, and information security requirements
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Identify business growth, up-selling, and cross-selling opportunities
Process & Continuous Improvement
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Drive optimization and standardization of internal project management processes
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Contribute to operational excellence initiatives and organizational improvements
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Ensure adherence to ISO9001, ISO27001, safety, and governance standards