Surgical Partner - Madrid

At Santen, we’re transforming the future of ophthalmology. With a bold ambition to redefine glaucoma surgery, we are building a high-impact Surgical team to bring breakthrough innovation to patients and surgeons.

As a Surgical Partner, you won’t just sell a product, you’ll shape the market of glaucoma. You’ll work at the intersection of innovation, surgery, and commercial strategy, partnering with leading ophthalmic surgeons to establish a new standard of care.

What you’ll be doing

• Identify and build up new accounts in surgical glaucoma;
• Conduct and/or support local training with regards to glaucoma drainage surgery;
• Initiate and develop sustainable relationship with key opinion leaders across your territory.
• Closely collaborate with Santen Pricing & Market-Access Team to maximize the
• MicroShunt potential in your territory and across the EMEA region.
• Develop innovative and efficient acquisition plans on account level to ensure sustainable business development;
• Achieve sales targets and develop operational plan for maximum return on
• investment;
• Achieve and demonstrate effective use of agreed KPIs and objectives;
• Identify sales-related trends. Identify profitable business opportunities and align available resources;
• Maintain and optimize existing relationships and manage business with existing key customers;
• Provide accurate feedback on competitor activities in the field;
• Interact with Santen sales management, marketing and customer service to guarantee top services to our customers;
• Manage the territory financial budget;
• Provide technical expertise for questions, issues or requirements related to product portfolio responsibilities;
• Efficiently use the company reporting tolls to ensure up to date customer/territory information and favour valuable information sharing across the organization;
• Ensure compliance with company standards and Code of Practice.

Success in this role comes from a strong mix of communication, organization, and motivation. You listen carefully to understand others, not just to respond, and you build relationships based on trust. You are well organized and able to manage different tasks and accounts at the same time with focus and discipline. Above all, you bring passion to your work, understanding that people connect more with the purpose behind what you do than with the product itself.