At Rituals, Tech & Data is more than IT. We connect business needs with thoughtful technology solutions that support our growth and keep our operations moving. As our Senior Business Analyst in Fulfilment & Logistics, you will sit at the heart of this connection. You will work closely with聽logistics聽and fulfilment teams to understand what is needed, translate those needs into clear solutions, and help ensure everything works from end to end. Your scope covers a broad and business-critical domain, from warehousing and transport management to ERP flows, system聽integrations聽and data transformation.聽
This is a role with a real impact on physical operations, where your work helps shape how goods move through our network.聽You will join a product-led setup with Business Analysts, Product聽Owners聽and developers, and contribute to large transformation聽programs聽as well as continuous improvement. If you enjoy bringing structure to complexity and turning business challenges into workable technology, this role offers plenty of room to make a visible difference.聽
In this role, you will:
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Gather and analyse requirements from logistics and fulfilment stakeholders and translate them into clear specifications and user stories.
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Act as the linking pin between business teams, Product Owners, developers and external software vendors.
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Contribute to large transformation programmes such as warehouse implementations, system rollouts, integrations and data platform changes.
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Validate solutions with the business and support end-to-end testing before go-live.
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Handle incidents and case management, investigate issues and coordinate resolution with vendors and internal teams.
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Identify opportunities to improve processes, systems and ways of working across fulfilment and logistics
You鈥檒l be part of the Supply Chain Fulfilment & Logistics division within the Business Alignment layer of the Tech & Data department, 聽collaborating closely with a team of Project and Product Managers, Business Analysts, and our domain Architect.