At Radisson RED Reykjavik, Front of House is the heart and soul of the hotel. As a Night Receptionist (Front of House Host as we call it), you bring reliability, attention to detail and a strong sense of responsibility. You are comfortable working independently, taking ownership of the Front of House during the night while ensuring every guest feels looked after.
You thrive in a calmer environment but are always ready to respond when needed - whether it’s a late arrival, a guest request or ensuring everything is set for the next day. You will:
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Take ownership of the Front of House operation during the night shift, ensuring a smooth and secure environment
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Welcome late arrivals and manage check-in and check-out processes efficiently and professionally
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Act as the main point of contact for guests overnight, handling requests and enquiries with care and confidence
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Perform night audit procedures, ensuring accuracy in reports and system updates
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Ensure the safety and security of guests, team members and the property
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Prepare the hotel for the next day, supporting a smooth handover to the morning team
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Maintain cleanliness and organisation of the Front of House and public areas
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Step in to support other areas when needed, contributing to the overall guest experience
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Handle any challenges or unexpected situations with a calm, solution-focused approach