-
Identifies, pursues, and develops new business opportunities to expand the customer portfolio and generate incremental revenue.
-
Actively contributes to the smooth operation of the sales department through proactive initiatives and actions implemented for our hotels to maximize revenue.
-
Manages a portfolio of B&B accounts across multiple segments, ensuring a tailored approach to each client鈥檚 needs and long-term commercial performance.
-
Works proactively to improve customer satisfaction by providing quick and positive responses to requests and resolving issues.
-
Helps achieve targets by implementing tailored action plans to ensure hotel commercial results and meet budgets.
-
聽 Establishes and maintains effective working relationships with all key stakeholders in the RHG ecosystem, including external clients, partners, and internal RHG stakeholders (General Manager, Revenue Manager, M&E, Marketing, etc.).
-
Contribute to the strategic analysis of hotel performance and recommend corrective actions to enhance financial results.
-
Continuously monitors the competitive landscape to adjust sales strategies and optimize B2B market share.
-
Ensures compliance with current legislation, plans, executes, and documents best practices as part of internal and external audits, and ensures necessary follow-ups.