Network Operations Specialist (m/f/x) at REWE International Dienstleistungsgesellschaft m.b.H in Wiener Neudorf

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REWE International Dienstleistungsgesellschaft m.b.H

Network Operations Specialist (m/f/x)

Wiener Neudorf, Austria·Full-time·Posted 1 month+

Handle network incidents and service requests according to SLAs; act as Operator on Duty (OOtW) and trigger escalations.
Diagnose and resolve issues across LAN/WAN, WLAN, VPN, site connectivity, and datacenter links.
Proactively monitor health and performance using Nagios, SolarWinds, and Cacti; analyze NetFlow and bandwidth trends.
Identify real‑time issues via syslog events and conduct retrospective problem analysis using Splunk.
Administer basic firewall rules on Cisco ASA and FMC; validate traffic flows according to NOC standards.
Apply structured L1→L7 troubleshooting; maintain high-quality knowledge bases and technical documentation

English-friendly