Profitability Systems Project Manager (transformation)

SYSTEM AND PROCESS OPTIMISATION PROJECTS

In this role, you'll lead and participate in project teams and projects from end to end: from project planning, over understanding and documentation of business requirements (BSS), to system testing, implementation and training the users. Depending on the project’s complexity, urgency, and length, you'll define which approach and methodology to apply to achieve the project goals best. You'll be expected to challenge the status quo, facilitate discussions, as well as continuously identify and manage various project and process dependencies. For this reason, a proven track record of stakeholder management and strong communication skills is vital for this role.

DRIVING CHANGE

You'll identify gaps in the current usage and adoption of our processes and tools. By analysing user feedback and process gaps, you will develop strategies to enhance the adoption of new processes and systems across the organisation. You'll need to focus on building strong partnerships with our Key Users to encourage knowledge sharing between departments. An ability to drive change and partner with key users is essential to ensure our tools and processes are built for and used to their full potential.

TRAINING OF THE ORGANIZATION

Another task is the conception and creation of trainings and workshops as well as the preparation of related materials and documentation. You’ll hold on-site and online trainings for the system users of our subsidiaries to ensure proper system handling.

BUSINESS PARTNER FOR LOCAL MARKETS AND HEADQUARTER

You'll be a partner for both subsidiaries and HQ in establishing and fully taking advantage of the potential of the CPM system, with a focus on business processes. You'll collaborate with sales, revenue management, finance, and operations teams to capture business requirements and maintain a strong alignment on the short and long-term strategy. Hence, it is important that you have a solid and diverse business background in order to understand and challenge different cross-functional topics.

SYSTEM SUPPORT AND QUALITY

As part of a like-minded team, you'll act as a global point of contact for the CPM tool and assist local key users around the world in case of process or system related issues and questions. Thereby, you’ll ensure proper system functioning, find efficiencies and tackle areas of opportunity concerning system improvements and related business processes within the CPM system.