Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Customer
Management Level
Associate
Job Description & Summary
Contribute to creating a better tomorrow
The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact. Are you eager to join a team fuelled by open and curious minds? People who are passionate about their work and create new solutions for a new day? Then you’re at the right place.
****Bring your talent. Learn new skills. Make a positive impact. ****
PwC Advisory is a garden of possibilities, and you’re reaping the rewards. Where you want to make an impact is always up to you. With the full support of our Advisory teams, you’ll delve into the inner workings of companies to find the best solutions for any challenge they might have. From the excitement of deals to the complexities of consulting and the fascinating realm of risks and threats in forensics, you’ll help clients nurture trust and maintain their evolutionary edge, today and into the future. Now that’s making a difference.
Our Customer Practice is looking for talented Junior Commercial Excellence Consultants to start September 2026!
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Are you fascinated by the **commercial **side of a company?
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Are you eager to **transform **companies into customer-centric organisations, from strategy to execution?
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Are you triggered by pricing & profitability management, customer experience & innovation, customer service & engagement, sales and marketing excellence and/or digital commerce?
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Are you looking for a team that supports you in becoming the best version of yourself?
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Are you someone who wants to create memorable experiences together with your team and our clients?
Who we are
Our Customer Consulting practice is a dynamic and growing team based in Belgium, part of the broader Management Consulting department, and embedded in PwC’s European Customer Consulting practice with a total headcount of 100+ people. We work across a large array of industries on diverse commercial topics such as commercial strategy, customer experience, sales and marketing, digital commerce, pricing & profitability, and customer service & engagement, providing you the opportunity to explore different facets of your interest.
Your impact
At PwC we go from strategy to execution, which means you’ll be the one who actually transforms companies. We’re not the consulting type that creates slides and then stops. We create a vision and then we make sure it comes to life. We know what it takes to get things done and we don’t shy away from it. We support senior executives across various industries tackle their most pressing commercial challenges end-to-end, from defining winning strategies to supporting the organization in realizing the benefits.
More particularly, you will:
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Have quality discussions with executives** **together with your project team to understand their key commercial challenges in the areas of commercial strategy, customer experience, sales and marketing, digital commerce, pricing & profitability, and customer service & engagement;
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Support in analyzing complex commercial issues (both quantitatively and qualitatively) and derive insights;
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Co-create customer-centric ambitions, strategies, go-to-markets and execution plans together with clients and their customer;
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Facilitate **workshops **together with experienced colleagues to help innovate and indicate improvements across the entire customer journey;
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**Collaborate **with clients to get the strategy materialized via tactical activities such as setting up proof-of-concepts;
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Contribute to growing our Customer practice by supporting on internal initiatives such as business development, marketing and recruitment;
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Do all this in the midst of a fun-loving team, that will make sure the intense days will be balanced out with get-together downtime.
All of this combined means you will gain crucial professional experience in:
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Communicating and collaborating effectively with all organizational levels
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Performing efficient quantitative and qualitative analysis
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Creating a compelling and substantiated strategy that goes end-to-end
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Actually realizing the intended benefits of a strategy (and not staying in an ivory tower)
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Building valuable relationships that last your entire professional career
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Setting and securing balanced work/life boundaries
About you
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Master’s degree in business, biological or civil engineering, possibly complemented by a second master’s degree in corporate business;
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Maximum 2 years of work experience or now completing your final year of studies;
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Analytical thinker with strong commercial acumen and the ability to process and derive insights from data, using the appropriate tooling;
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Proactive, client- and solution-oriented mindset with lots of creativity to drive innovation;
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Excellent communicator;
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Team player, easily adapting to changing circumstances;
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Eager to learn and ability to transform challenges into opportunities;
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Fluency in English and either Dutch or French (with working knowledge of the other);
Life at PwC Belgium
Our culture and workplace are something we’re proud of. Here’s a sneak peek at what life at PwC looks like:
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****Flexible work patterns: ****Achieve the perfect balance between office and home life with our flexible hybrid work arrangements and family-friendly schemes.
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****Lifelong learning: ****Grow with us! Take advantage of our diverse training opportunities and exciting career pathways to explore new disciplines and expertise.
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****Flexible rewards: ****Tailor your benefits to suit your lifestyle with our customizable rewards plan.
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****Sustainable mobility: ****Choose eco-friendly mobility options, from our soon-to-be fully electrified fleet to public transport, shared cars, ebikes, and more.
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****Inclusive culture: ****Thrive in a diverse, inclusive workplace that values and celebrates every individual's contributions.
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**Wellbeing focus: **Enjoy a positive environment with our comprehensive wellbeing programs, engaging sports communities, and confidential support for all your professional and personal challenges.
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****Global network: ****Expand your horizons with opportunities to work abroad and tap into extensive industry expertise within the PwC network.
Let’s build something great together. What are you waiting for?
Equal Opportunity Employer statement
At PwC, we are dedicated to building a diverse, inclusive, and authentic environment. We are committed to providing equal employment opportunities for all candidates and employees, regardless of race, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.
We believe that a diverse and inclusive workplace drives innovation and strengthens our ability to serve our people, clients and communities. Join us in fostering a culture where everyone feels valued, respected and empowered to achieve their full potential.
Additionally, we provide reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
**Education **(if blank, degree and/or field of study not specified)
Degrees/Field of Study required
Degrees/Field of Study preferred
**Certifications **(if blank, certifications not specified)
Required Skills
Behavioral Economics, Business Transformation, Commercial Marketing, Customer Centricity, Customer Experience (CX), Customer Service, Customer Strategy, Customer Value Management, Customer Value Proposition Development, Digital Commerce, Go-to-Market Strategies, Market Share Analysis, Market Trends, Price/Performance Analysis, Price Verification, Pricing Model, Pricing Software, Pricing Strategies, Proof of Concept (POC), Sales Marketing Strategies
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Behavioral Economics, Business Transformation, Communication, Customer Strategy, Customer Value Maximization, Customer Value Proposition (CVP), Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Market Share Analysis, Market Trends, Optimism, Price/Performance Analysis, Price Verification, Pricing Model, Pricing Software, Pricing Strategy, Pricing Trends, Profitability Management, Profitable Growth, Profit and Loss Analysis {+ 8 more}
**Desired Languages **(If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date