Legal Operations Contract Manager

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Job Summary**

The Legal Operations Contract Manager will be a key member of PTC's Legal Operations team, responsible for optimizing the contract lifecycle management process, enhancing operational efficiency, and ensuring compliance with internal policies and external regulations.

Job Responsibilities**

* Manage and administer the contract lifecycle management (CLM) system, including configuration, user training, and ongoing support.
* Develop, implement, and maintain contract management policies, procedures, and best practices.
* Collaborate with legal, sales, finance, and other internal stakeholders to streamline contract workflows and improve contract turnaround times.
* Lead the identification, evaluation, and implementation of new technologies and tools to enhance legal operations and contract management capabilities.
* Conduct regular audits of contract data to ensure accuracy, completeness, and compliance.
* Develop and deliver training programs for internal teams on contract processes, system usage, and compliance requirements.
* Generate reports and dashboards on key contract metrics to provide insights and support data-driven decision-making.
* Assist with the negotiation and drafting of various commercial contracts as needed.
* Stay abreast of industry best practices and legal technology trends to continuously improve the legal operations function.

Job Qualifications**

* Bachelor's degree in Business Administration, Legal Studies, or a related field.
* Minimum of 5 years of experience in legal operations, contract management, or a similar role, preferably within a technology company.
* Proven experience administering and optimizing Contract Lifecycle Management (CLM) systems (e.g., DocuSign CLM, Conga, Icertis).
* Strong understanding of contract law principles and legal terminology.
* Excellent project management, organizational, and communication skills.
* Ability to work independently and collaboratively in a fast-paced environment.
* Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
* Experience with legal spend management and e-billing systems is a plus.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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