Our client is a world leader in contact Center services provider and you will work with the MICROSOFT Customer Service team in Greece, helping MICROSOFT customer.
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Communicate with customers via phone, chat & e-mail
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Track and follow cases to ensure they closed in an efficient and timely manner
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Maintain high customer satisfaction, representing a major brand
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Provide and maintain strong, professional relationships with all partners and show empathy at all times
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Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
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Fluency in German
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Very good communication skills in English
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Exceptional communication & soft skills, as well as problem-solving skills
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Computer knowledge/tech savviness
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Resourceful, able to multitask
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Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Benefits
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Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
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Competitive monthly salary + 2 extra salaries per year
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Health care benefits and numerous other discounts
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Full training by certified instructors
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Professional growth & development opportunities
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Special events as well as community & social responsibility initiatives
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Free online Greek language courses
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State of the art premises, providing a great working environment with relaxing break areas
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Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age