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Completion of all client deliverables such as invoice tracking and payment, and query resolution, as required;
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Liaise with clients, investment managers, vendors and fund service providers for day-to-day operational issues;
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Work with internal teams, such as other Treasury team locations and Client Operations to ensure all client deliverables are met;
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Participate in various system improvement initiatives.
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Role and responsibilities:
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Accurately track and process all Fund Expense invoices as required;
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Accurately process all necessary payments in various banking systems;
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Liaise with clients, investment managers, vendors, fund service providers and internal departments as part of completion of daily Fund Expense activities;
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Ensure all deliverables and client queries are met as stipulated in the SLA鈥檚;
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Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed;
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Participate in special projects including system upgrades, BCP planning & testing;
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Any other ad-hoc tasks as required