Job details
Company
MSX International
Location
Rome, Italy
Employment type
Full-time
Primary category
Other
Posted date
4 May 2026
Valid through
Job description
The Internship as a Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.
About you
Prepare and deliver the courses as required by the guidelines, ensuring a high level of technical competence.
Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop and classrooms.
Cooperate in team building and collaborate in solving potential problems (team working).
Communicate potential critical situations to the PM and suggest improvements.
Commit to continuously improving their quality standards and correcting the implementation of project processes during delivery if necessary.
Assist in developing new training materials and methods.
Manage course participants according to daily situations during delivery, ensuring consistently high service quality.
Maximize customer satisfaction regarding the service provided (course delivery).