We are looking for a Technical Solution Analyst to transform fragmented technical information into a validated and structured baseline, produce traceable decisions, and deliver executive-ready outputs that guide the network consolidation roadmap while minimizing project risks
Working Hours / Collaboration
- This role requires a minimum 5-hour daily overlap with EST (Eastern Standard Time) to support collaboration with global stakeholders
Responsibilities
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Own and maintain the baseline across ITMS, tools, operational processes, inventories, dependencies, and ownership.
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Document current and target state for –
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tooling landscape and integrations
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business processes across provisioning, support, change, and operations
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dependency maps across platforms, teams, vendors, and systems
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SOPs, runbooks, and rollback procedures
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Identify process gaps, duplication, manual workarounds, and tooling rationalization opportunities.
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Support lifecycle management across tools and platforms, including onboarding, change, refresh, end of support, and retirement planning.
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Maintain RAID log, decision log, action tracker, and requirements traceability.
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Produce concise executive dashboards on progress, blockers, risks, and next steps.
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Structure operational cost drivers such as tooling, support effort, vendor dependencies, and manual activities into analysis-ready formats.