Join Mercier Consultancy as a Flemish Speaking Customer Service Representative in our Hospitality Department, with the flexibility to work from anywhere in Greece! This is an exceptional opportunity to combine your language skills with a passion for hospitality in a beautiful and culturally rich environment.
In this role, you will provide crucial support to Flemish-speaking clients in the hospitality industry, assisting with inquiries and resolving issues to ensure a positive experience. Your expertise in customer service and effective communication will play a significant role in enhancing client satisfaction and loyalty.
Responsibilities
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Engage with Flemish-speaking clients to address their questions and needs related to our hospitality services
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Quickly and effectively resolve client issues to maintain high satisfaction levels
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Document client interactions and feedback to help improve service quality
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Coordinate with other team members to share insights for better service delivery
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Keep abreast of trends in the hospitality industry to provide relevant information to clients
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Contribute positively to a collaborative and motivated remote team environment
Requirements
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Fluent in Flemish and English, both written and spoken
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Excellent interpersonal and communication skills
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Prior experience in customer service, ideally within the hospitality sector, is a plus
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Strong commitment to customer satisfaction and service excellence
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Ability to work autonomously and effectively manage remote work responsibilities
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Strong problem-solving abilities and attention to detail
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Passion for the hospitality industry and client relations is preferred
Benefits
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Competitive Monthly Salary
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Monthly Performance Bonus
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Fully Paid Relocation Package ( Flight, Transfer and Hotel )
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Fee for the Real State agency paid by our client.
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Health Insurance
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Private Health Insurance
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2 Extra Salaries Per Year
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Support In Finding Accommodation After Hotel.
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Fully Paid Training
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Free Greek Course
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Discounts and Benefits with their partners
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And More...