Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian speakers looking to work in Greece! We offer fully paid relocation packages to ensure a smooth transition to your new role. As part of our dynamic team, you will play an essential role in supporting our Norwegian-speaking clients, contributing to an exceptional customer experience in various sectors.
Key Responsibilities
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Provide top-tier customer support in Norwegian across multiple channels including phone, email, and chat.
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Assist clients with inquiries and resolve issues related to our products and services.
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Document all client interactions in our CRM system for accurate tracking and reporting.
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Work collaboratively with different departments to address customer needs effectively.
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Stay updated on product knowledge and industry trends to offer informed assistance.
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Deliver exceptional service that aligns with our company values and enhances customer satisfaction.
Requirements
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Fluency in Norwegian (both written and spoken) is essential; knowledge of English is an asset.
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Previous experience in customer service, support, or related roles is desirable.
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Strong communication skills and the ability to build rapport with clients.
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Ability to handle multiple tasks efficiently in a fast-paced environment.
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Familiarity with CRM software and online customer support tools is a plus.
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A proactive, positive attitude towards problem-solving and customer engagement.
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A willingness to relocate to Greece with a fully paid relocation package provided.
Benefits
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Competitive Monthly
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Fully Paid Relocation Package
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Monthly Performance Bonus
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Fully Paid Training
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Health Insurance
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2 Extra Salaries Per Year
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And Much More...