Join Mercier Consultancy MD as a Lithuanian Speaking professional and embark on an exciting journey in Sofia, Bulgaria! This position offers fully paid relocation to allow you to immerse yourself in a vibrant new culture while working in a dynamic and supportive environment. Your role will be pivotal in assisting Lithuanian-speaking clients, ensuring their needs are met with excellence and professionalism.
Key Responsibilities
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Engage with Lithuanian-speaking clients through various communication channels, providing assistance and answering inquiries.
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Develop a thorough understanding of our services to offer accurate information and support to clients.
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Facilitate smooth interactions by managing client accounts and processing requests promptly.
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Collaborate with internal teams to align client needs and enhance service delivery.
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Document client interactions and maintain up-to-date records in our CRM system.
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Keep abreast of industry trends and best practices to better serve our clients.
Requirements
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Proficiency in Lithuanian (both written and spoken); knowledge of English is highly desirable.
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Experience in customer service, support roles, or relevant fields is beneficial.
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Strong interpersonal skills with a positive attitude towards customer engagement.
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Excellent problem-solving abilities to address client concerns effectively.
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Organizational skills with attention to detail for managing client accounts.
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Familiarity with CRM platforms and office software is preferred.
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Willingness to relocate to Sofia, Bulgaria, with full relocation support provided.
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Accept an adventurous spirit and eagerness to explore the Bulgarian culture.
Benefits
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Competitive Monthly Salary
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Monthly Performance Bonus
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Fully Paid Relocation Package
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Fully Paid Training
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Health Insurance
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And Much More...