Mercier Consultancy MD is excited to offer an exceptional opportunity for an Italian Speaking Rent-a-Car Consultant, with fully paid relocation to Sofia, Bulgaria! This position is ideal for those who are enthusiastic about customer service and wish to enjoy a rewarding career in a vibrant and beautiful city.
As a Rent-a-Car Consultant, you will be responsible for assisting Italian-speaking customers with their car rental needs, ensuring a hassle-free experience during their travels.
Key Responsibilities:
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Provide outstanding customer service to Italian-speaking clients, handling inquiries and reservations promptly and professionally.
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Manage the rental process from vehicle pick-up to return, ensuring smooth transactions and customer satisfaction.
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Conduct vehicle inspections and effectively communicate rental terms and conditions to customers.
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Collaborate with the operations team to maintain vehicle availability and high service quality.
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Keep up-to-date with the fleet and promotions to provide customers with relevant information and support.
Requirements
Qualifications:
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Fluency in Italian (both written and spoken) is essential; knowledge of English is beneficial.
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Experience in customer service or the rental/leasing industry is a plus.
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Strong communication and interpersonal skills to effectively engage with clients.
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Able to manage multiple tasks efficiently in a fast-paced environment.
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Proficient with computer systems and rental management software.
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Willingness to relocate to Sofia and adapt to a new cultural setting.
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A proactive attitude and a dedication to delivering exceptional customer service.
Benefits