Mercier Consultancy MD is pleased to announce multiple remote job opportunities for Dutch/Flemish speakers in Greece! These positions allow you to work from anywhere in Greece while leveraging your language skills in a dynamic and engaging environment. As part of our team, you will be responsible for providing excellent service to our Dutch-speaking clients, contributing to their satisfaction and loyalty.
Key Responsibilities
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Deliver high-quality customer service in Dutch/Flemish through various communication channels, including phone, email, and live chat.
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Assist customers with inquiries, support requests, and product information.
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Document and manage customer interactions accurately in our CRM system.
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Resolve customer issues and complaints promptly to ensure a positive experience.
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Collaborate with team members to share insights and improve service processes.
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Stay informed about product features, promotions, and company updates to provide accurate assistance.
Requirements
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Fluency in Dutch/Flemish (both written and spoken) is required; proficiency in English is beneficial.
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Previous experience in customer service or support roles is preferred.
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Excellent communication skills with a customer-oriented mindset.
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Ability to multitask and manage tasks efficiently in a remote work environment.
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Familiarity with CRM systems and digital communication tools is an advantage.
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Proficient in using computer applications and online support resources.
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Strong problem-solving approach and a willingness to go the extra mile for customers.
Benefits
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Competitive Monthly
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Fully Paid Relocation Package
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Monthly Performance Bonus
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Fully Paid Training
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Health Insurance
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2 Extra Salaries Per Year
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And Much More...