Our client, an international logistics organization, is recruiting for a Customer Center Operator to join their business in Hungary. Position Title: Customer Center Operator Position Type Permanent Start Date: ASAP Location: Budapest, Hungary Contact: Bianca Papa | +49(0)89238898673 Responsibilities Handling customer inquiries by phone and email Providing information about parcel delivery, quickly resolving issues Close cooperation with couriers and internal teams Recording customer contact data in our internal customer service system and reporting Actively contributing to the development of customer service processes in Hungary with suggestions Requirements Knowledge of Hungarian and English language, both spoken and written Outstanding communication skills and a customer-focused attitude that allows you to communicate empathetically with customers Advanced problem-solving mindset and proactive attitude Confident computer skills, online communication skills Reliable internet connection (in case of home office) For more details contact: sales(at)manningglobal.com Quoting reference: HG_MGBP_CCO_ Or call Bianca on: +49(0)89238898673 View our latest jobs: www.manningglobal.com Follow us on twitter: @ManningGlobal If you know of anyone within your network who may also be interested in this position,would you please forward this ‘Email & Role’ to them. Please note: That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. Group Head Office Manning Global AG Hohenzollernstraße 60, 80801 Munich, Germany Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning Munich (DE) – Dublin (IRE) – Liverpool (UK) – Zurich (CH) - Maastricht (NL) Lille (FR) – Changzhou (CN) – New York/Houston (USA) – Zagreb (HR) Timișoara (RO) – Madrid (ES) – Istanbul (TR) – Mexico (DF) – New Delhi (India)