Japanspecialist is part of the JTB Corporation, one of the world's most prominent travel companies. Founded in Japan in 1912, JTB has grown into a global force in the tourism industry, employing over 18,500 people across 35 countries.
At Japanspecialist, we are dedicated to offering unforgettable travel experiences to Japan and beyond. With our 360° approach to travel design, we create tailor-made journeys that cover flights, accommodation, guided tours, excursions, and other specialized arrangements.
The Role:
*Are you passionate about travel and creating unforgettable experiences? We are looking for a *a Sales Travel Consultant to join our dynamic team, where you’ll help travelers craft personalized trips to Japan.
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If you have a passion for Japan and a customer-first mindset, this is the perfect opportunity to make a real impact while sharing your love for travel!
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Key Activities
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Sales and clients
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Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.
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Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.
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Work alongside the sales team to achieve sales targets and close deals.
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Collaborate closely with the operations team to ensure seamless internal reporting and process adherence.
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Craft and deliver unique, high-quality proposals and travel documents, ensuring customer satisfaction.
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Follow up with customers in a timely and professional manner to close deals and manage post-sale service.
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Handle invoicing and payment monitoring for clients.
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Work as a key team player, ensuring smooth transitions and handovers in cases of absence.
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Share responsibility for Emergency Duty within the team (24-hour availability).
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Take on other reasonable tasks as needed.
Planning and development
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Assist with translations related to product development and website content.
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Collaborate with the marketing team to prepare for travel fairs, promotional events, and campaigns.
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Participate in travel fairs, promotional events, and other local activities to enhance company visibility.
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Contribute to product development
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Continuously improve your knowledge of travel destinations, particularly Japan, and share insights with the team.
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Participate in workshops and inspection tours, contributing to the collective destination knowledge of the team.
Outcomes and KPIs
Knowledge/Skills
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Previous sales experience in the travel industry, ideally within a travel agency.
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In-depth knowledge of Japan and other Asian countries.
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Excellent communication skills to build and maintain relationships with both clients and colleagues.
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Strong technical skills in Microsoft Office.
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Native Dutch speaker.
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Fluent in Dutch and English; Japanese language skills are a plus.
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GDS skills, with Amadeus experience preferred.
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Familiarity with invoicing and financial processes.
Experience
- A minimum of 3 years’ experience in the travel industry, with a focus on B2C sales.
We are looking for a person with:
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Proactive and self-driven, taking ownership of responsibilities and driving results.
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A natural problem-solver with a creative approach to overcoming challenges.
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A team player, dedicated to delivering the best service to our customers.
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Adaptable and able to work in a multicultural environment, understanding cultural differences and nuances.
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Organized and able to plan effectively to manage multiple tasks efficiently.
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Flexible and open to change, thriving in a dynamic, fast-paced environment.
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Able to work well under pressure, keeping calm and maintaining high standards even during busy periods.
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What We Offer:**
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Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
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Stability: 100 Years at the top of our field and still pushing into new territory
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Progression: We reward high performers and look to promote key talent internally
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Learning and Development opportunities for growth and Upskilling
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A Supportive Management Culture and autonomous working environment
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Company Wide Bonus Scheme
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Dedicated Employee Engagement Activities
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Flexible & Hybrid Working
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Annual Awards and Recognition for high Performers
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Friendly and Collaborative work environment
If you’re excited about creating extraordinary travel experiences in Japan and being part of a passionate team, apply now and take the next step in your travel industry career with us!