**Main Responsibility **
Efficient delivery of Agreement and Planned Based‑ Services, ensuring work is scheduled cost-effectively in collaboration with key stakeholders, and customer commitments are met.
**Key Tasks **
Delivering Order Book
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Plan, prioritise, and schedule all planned work (daily and weekly).
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Coordinate and schedule unplanned breakdown work.
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Manage Agreement‑Based and Planned‑Based Services to maximise sales revenue and optimise travel.
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Approve completed work for invoicing.
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Receive goods as required.
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Monitor and analyse Field Operatives’ productivity and the contract base in cooperation with the administrator and Operations Manager.
Asset Management
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Arrange and order subcontracted goods, services, and equipment.
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Track and receive material orders to support timely delivery of the order book once required components are available.
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Schedule delivery with the customer
**Review of data for cost and working time management **
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Review customer agreement data daily (including contract expiries and data quality).
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Capture and control job‑related costs using company systems.
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Work to planning‑related KPIs and contribute to continuous improvement.
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Collect data required for cost management and payroll processes (including timesheet accuracy).
Collaboration
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Communicate planning processes, updates, and timelines effectively to customers, operatives, and subcontractors
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Participate weekly meetings (WIP)
**Other **
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Demonstrate safe working practices in line with company procedures
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Follow GDPR requirements in daily tasks
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Perform other work related duties as assigned by management.
Customers and / or Interest Groups Cooperation Partners and Networks
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Field operatives (technicians)
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Administrator
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Operations manager
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Inside Sales Representative
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People&Culture, Finance teams