Location: Espoo or Hyvinkää, Finland
**Employees work in a hybrid mode **
Konecranes is a world‑leading provider of lifting solutions, serving a broad range of customers across Service, Industrial Equipment, and Port Solutions.
Konecranes Service provides specialised maintenance services and spare parts for all makes and types of industrial cranes and hoists from individual units to entire operations. Our mission is to improve the safety, productivity, and reliability of our customers’ operations worldwide.
**About the role **
We are looking for an experienced Product Manager to join our Digital Service Tools team. In this role, you will play a key part in shaping, developing, and scaling Konecranes’ global digital tools used by Field Service and Service business teams.
You will own the end‑to‑end lifecycle of assigned digital service tools – from product vision and roadmap to launch, adoption, and continuous improvement. Working closely with Field Service, regional service organisations, sales, R&D, and Group Technology, you will ensure that our digital tools deliver real, measurable business impact by improving service execution, usability, and adoption in the field.
This is a hands‑on, high‑impact role at the intersection of business, technology, and service operations, ideal for a Product Manager who enjoys working in a global, industrial, and customer‑centric environment.
Key Responsibilities
-
Own and drive the product vision, annual planning, and multi‑year roadmap for assigned Digital Service Tools
-
Lead end‑to‑end product lifecycle, including concept definition, development, piloting, launch, support, continuous improvement, and end‑of‑life planning
-
Act as commercial and functional product lead, ensuring a clear value proposition and alignment with Field Service and business needs
-
Lead and prioritise product development projects in close collaboration with technology, R&D, and agile development teams
-
Define and execute product launch and rollout plans, including training, documentation, and go‑to‑market enablement
-
Support sales, service operations, and business lines by acting as a subject matter expert in customer‑facing discussions
-
Collect and translate customer, field, and regional feedback into product requirements, enhancements, and backlog priorities
-
Work closely with regional organisations to drive adoption, usability, and operational impact
-
Contribute to continuous improvement of service execution through digital and data‑driven solutions