We are looking for a Middleware Operations Engineer to join a dynamic team supporting critical data platforms in a production environment. This role focuses on ensuring the stability and performance of Kafka and Qlik Replicate platforms, contributing to operational excellence and incident resolution within a demanding and regulated environment.
Key Responsibilities
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Support daily operations of Kafka and Qlik Replicate platforms
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Monitor production environments and ensure system availability and performance
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Troubleshoot incidents and perform root cause analysis
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Handle service requests, standard changes, and operational tasks
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Work within an L2 support model with a high level of autonomy
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Analyze logs and use monitoring tools to identify and resolve issues
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Maintain operational documentation and follow best practices
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Collaborate with internal teams, ensuring clear communication and quality handovers
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Contribute to strengthening Qlik operational capabilities and Kafka production support
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Gradually develop understanding of Cloudera platform dependencies
Requirements
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3+ years of experience in production support, middleware operations, or platform operations
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Experience in banking or other critical production environments
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Proven experience with Kafka administration or support
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Hands-on experience with Qlik Replicate or similar CDC/replication tools
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Good understanding of incident management, monitoring, and operational procedures
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Knowledge of Linux systems and log analysis
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Experience working in L2 support environments with autonomy
Nice to Have
Additional Requirements
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Strong communication and collaboration skills
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Experience with ticketing and incident management tools
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Proficiency in English (C1 mandatory)
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Basic proficiency in French (A1 mandatory)