Service Sales Specialist - Nordics
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition:
Sales Specialists are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.
Management Level Definition:
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
***The Services Sales Specialist ***is responsible for selling technology, services and/or technology management services (TMS) to end-user customers (and/or partners) in an assigned geographic territory or industry focusing on new business or up-selling within an account. The position requires a solid understanding of the services value proposition and how customers assign services contracts. Knowledge of marketing campaigns to align initiatives with account planning activities is also required. The Services Consultant develops consultative customer proposals, tailoring strategy and solutions to meet the needs of the customer. They understand the customer’s business challenges /objectives to provide value added services and solutions. In some instances these specialists may also be responsible for outsourcing deals.
***Responsibilities: ***
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Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area.
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Maintains knowledge of competitors in account to strategically position the company's products and services better.
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Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
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Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
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Contributes to proposal development, negotiations and deal closings.
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Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts.
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May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals.
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Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.
***Education and Experience Required: ***
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University or Bachelor's degree preferred.Directly related previous work experience.
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Demonstrated success in achieving progressively higher quota.
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Extensive vertical industry knowledge required.
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Typically 5-8 years advanced sales experience required.
***Knowledge and Skills: ***
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Native proficiency in Norwegian, Swedish, or Finnish
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Communicative level of English
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Deep knowledge of products, solution or service offerings as well as competitor's offerings, to be able to sell expansive systems or services and attached products.
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Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
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Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities.
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Negotiates and drives deals to ensure successful closes and high win rate.
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Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs.
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Uses client engagement skills in collaboration with account leads to propose expansive systems or service solutions to client.
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Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals.
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Translate product knowledge into customer's added business value.
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Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities.
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Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
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Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
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Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers.
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Understand the channel and work an effective plan to increase sales with our partners.
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Regular use of Siebel updating deal profile and forecasting accurately.
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Understands services as part of strategic product sales.
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Good prioritization and delegation skills in order to focus on the key client opportunities. Knowledge of industry trends, associated solutions, and key partner/ISV solutions.
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Sales Job Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
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