megállapodás szerint
My responsibilities:
Within the international IT department of ALDI SÜD, you are responsible for delivering high-quality support by fulfilling the tasks below:
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Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office
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Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems.
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Record, track, and follow up on incidents and requests using our ticketing system (ServiceNow).
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Collaborate with training, quality, and expert groups.
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Install programs, perform data backup through remote access.
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Test new hardware and software to ensure compatibility and performance.
The knowledge I own:
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Confident intermediate or higher English AND German written and oral language skills.
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Willingness to work in shifts (7/24), on weekends, and on bank holidays as well (additional shift allowance is applicable).
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Eager to learn and adapt to changes and new IT solutions.
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Customer-focused with strong communication skills.
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Maintain a high standard towards own work and demonstrate excellent problem-solving abilities.
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Team player with a positive attitude.
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High school diploma or higher education.
The offer that would convince me:
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A constantly growing organization with increasing opportunities for career advancement.
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Possibility to participate in international projects with travel opportunities.
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State-of-the-art working environment, easily accessible by public transportation.
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Secure, long-term job opportunity with outstanding salary and benefits.
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Home office possibility
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Comprehensive training programs and professional development opportunities.
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Support for maintaining a healthy work-life balance.
Online application:
Please use our online application and attach your resume.
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