meg谩llapod谩s szerint
**My responsibilities: **
-
Ensuring stable and reliable operations of Agentic Automation solutions by monitoring performance, availability and incident trends across platforms and GenAI components
-
Operating automation solutions according to ITSM standards and agreed SLAs, including planning and coordination of changes, releases and hotfixes
-
Debugging LLM-based applications and automation agents by analysing failures, unexpected behaviours, hallucinations and performance issues, and driving sustainable fixes with development teams
-
Ensuring agent reliability and quality by maintaining and improving monitoring, logging, alerting, guardrails and runbooks, including mechanisms to detect model drift and undesired outputs
-
Collaborating closely with developer teams and business functions to plan and execute deployments and optimisations in a controlled and transparent manner as part of change management
-
Documenting operational controls and providing transparency on incident, problems and related risks and mitigation measures to central business and IT stakeholders聽
The knowledge I own:
-
Professional experience in IT operations, application management or platform operations, ideally with a focus on automation, integration or AI-enabled solutions
-
Solid understanding of ITSM processes (incident, problem, change, request fulfilment) and experience working with common ITSM tools
-
Experience in operating or supporting automation/orchestration platforms (e.g. n8n, UiPath, SAP Joule or comparable tools) or other business-critical applications
-
Strong analytical and troubleshooting skills, including the ability to debug complex workflows and data flows, with a structured and reliable way of working
-
Good communication skills and the ability to work collaboratively with business, development and architecture teams聽
聽
Tech Stack
-
n8n, UiPath, SAP Joule or comparable orchestration/automation platforms
-
ServiceNow
-
LLM/AI services and related observability tooling
-
M365 (Microsoft 365) and common collaboration tools
-
Many more depending on the job and evolving Agentic Automation landscape聽
聽
Desirable extras
-
Experience with monitoring and observability for LLM or ML-based applications (dashboards, alerts, log analysis, behaviour metrics)
-
Basic knowledge of automation development or scripting (e.g. Python, PowerShell) to support diagnostics and minor fixes聽
-
Experience in working with external development/service center setups or partner teams
-
Familiarity with AI governance, compliance or ethical AI guidelines in an enterprise context聽
The offer that would convince me:
-
Possibility to improve yourself in a constantly growing organization
-
Secure, long-term job opportunity at a stable company
-
An above average salary
-
Intensive, individual, and practical training
-
Varied and interesting responsibilities
-
Modern and comfortable working environment (adjustable desk and chair, sports facilities)
-
Home office possibility
Online application:
Please use our online application and attache your resume.
AIIS Adatkezel茅si t谩j茅koztat贸
Privacy notice