The main markets in scope are European based, but this role also looks after the expansion to new territories such as North America. The Global Online Marketplace Manager leads a team of 7 FTE, of which 3 direct reports. You know how to coach, develop, and empower a team of young professionals to maximize results. As a senior leader, you understand how to influence cross-functional stakeholders (up to C-suite) and ensure alignment between the internal divisions (hybrid wholesale accounts).
The job responsibilities of the Global Online Marketplace Manager fall into three categories: Commercial, Strategic, and Team Development.
Commercial
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Optimize sales results for active channels, day-to-day tracking and actioning with team.
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Spotting trade opportunities in channels which drive impact.
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Ensuring the Hunkemöller brand is represented to brand standard on all channels.
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Ensures correct assortment is planned for the (concession) channels in collaboration with the Merchandise department.
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Responsible for P&L, driving sales results that translate into a stronger bottom line.
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Responsible for commercial calendar and alignment of promotional and marketing activations.
Strategic
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Define strategic direction for active channels, in collaboration with Wholesale for hybrid accounts.
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Identify new marketplace business opportunities globally, but with a focus on Europe.
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Plan strategic roadmap in alignment with Marketplace Project Manager and cross-functional stakeholders such as IT and Finance.
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Responsible for business case calculations and contract negotiations with prospects.
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Responsible for financial plan and 3-year growth trajectory for all Marketplace and Concession channels.
Team development
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Empower and coach a team of 3 direct reports and 4 indirect.
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Marketplace Team Lead: responsible for trade performance and activities, leading account coordinators who look after the day-to-day operation and activities.
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E-Merchandiser: expert in masterdata flows and integrators (Tradebyte, Channel Engine), ensures proper assortment presentation in main channels.
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Project Manager: leading new business roadmap and onboards new channels.
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Leading young professionals in the start of their career.
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Ability to develop talent in an effective and empowering manner.
Key stakeholders this role works with:
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Wholesale / E-Commerce for internal alignment regarding hybrid accounts (such as Zalando) and wider promotional activities.
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Buying & Merchandise for assortment opportunities and plan inventory effectively.
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IT to develop and test new marketplace initiatives.
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Finance for monthly account reconciliation, invoice queries, and new business support.
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Marketing to ensure alignment in company’s broader campaign calendar on Marketplace channels.
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**Legal **aligning new contracts to Hunkemoller standards.
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3PL / Transport for all matters logistics and order fulfilment.
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Customer Service to ensure a smooth experience for B2C Marketplace orders.
**Key Skills: **
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6+ years of experience in a DTC or wholesale department.
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Experience with Zalando Partner Program and/or Amazon Seller Central are a plus.
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You have an entrepreneurial mindset to push commercial goals forward.
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Understanding of P&L drivers in a marketplace environment.
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Strong commercial acumen to drive results (day-to-day as well as long-term vision).
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Experience managing a young team and indirect reports.
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Strong communication skills to influence cross-functional stakeholders efficiently.
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Intermediate Microsoft Excel skills.
Hunkemöller is looking for a Global Online Marketplace Manager. As the Global Online Marketplace Manager, you are responsible for the global commercial success for the Marketplace and Concession channels (Partner Program). As a senior leader reporting to the Director of Wholesale, you set strategic direction for over 12 channels globally. This role plays a critical role in shaping the future of the 3rd parties division and leads the expansion of new channels.