Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
The job:
-
Chatting with customers via phone, messages & email
-
Resolve queries related to orders, refunds, delivery, and platform use
-
Provide professional and empathetic customer service support across all service channels
-
Follow presented response templates and quality standards
-
Perform ad-hoc tasks as required by the project team
-
Giving product tips & recommendations
We need YOU, because:
-
You’re ready to relocate to sunny Greece
-
You speak the Hebrew language fluently
-
You have strong English skills – both written and spoken
-
You’ve got an excellent eye for the detail
-
Problem-solving is your superpower
-
You can stay calm and professional - even when things don’t go as planned
-
Customer support **experience **is nice to have, but not a dealbreaker!
What’s in it for you?
-
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
-
Competitive monthly salary + 2 extra salaries per year
-
Health care benefits
-
Full paid training by certified instructors
-
Professional growth & development opportunities
-
Special events as well as community & social responsibility initiatives
-
Free online Greek language courses
👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.