Responsibilities / Tasks
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Proactively visit customers to identify opportunities to maintain the installed base up to date by offering solutions from the GEA Portfolio.
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Prepare and follow-up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
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Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team.
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Provide support to Customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.
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Manage warranty cases in coordination with internal departments and factories.
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Support maintenance planning activities and spare parts identification for service agreements.
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Handle order confirmations, ensure accurate processing and follow-up on deliveries to ensure on-time delivery.
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This role will act as a key interface within a fast-growing organization with the potential to grow into a pure sales position in mid-term.
Your Profile / Qualifications
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Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.
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Professional (Junior) in sales and Service support roles, preferably within the **pharmaceutical **or industrial manufacturing industry.
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Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.
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Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.
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Ability to work independently while collaborating effectively within cross-functional teams.
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Service-oriented mindset, with a proactive and solution-driven approach to problem solving.
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Fluent **Spanish **and professional working proficiency in English; **Portuguese **is considered a plus.
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Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.
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Proactive attitude towards spare parts, retrofit and service sales promotion.
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**Willingness to travel occasionally **(up to 30%) for customer visits, site activities or internal coordination.
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High level of ownership and accountability, with a collaborative and team-oriented mindset.
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Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.
We offer:
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Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)
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Private health insurance plan
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Employee Assistance Program
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Flexible working hours and the option for remote work (two days per week)
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23 days of vacation per year
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Great work environment as part of a collaborative team
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Continuous internal training and career development opportunities, both nationally and internationally
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The opportunity to join a company recognized as a Top Employer 2026
Did we spark your interest?
Then please click apply above to access our guided application process.