Fastmarkets is in the middle of a commercial transformation. We are restructuring the sales function, deploying AI tooling across every tier of the revenue org, and building the intelligence infrastructure that will make us one of the highest-performing B2B data sales organisations in our market.
This role is the connective tissue between that ambition and the reality of 120 sellers doing their jobs every day. The AI Enablement Manager will own how AI tools are adopted, governed, and continuously improved across the commercial function from designing prompt frameworks that help reps build account intelligence in minutes, to auditing output quality, to running the enablement programmes that drive behaviour change at scale.
This is not a training coordination role. It is a high-leverage, strategically visible position that sits at the intersection of commercial operations, AI tooling, and sales performance. The right person will have the ear of the CCO, work closely with the GTM AI Manager and Revenue Intelligence team, and leave a measurable fingerprint on how the business grows.
Principal Accountabilities
AI Adoption & Workflow Design
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Design and own the AI-augmented workflow layer for the commercial organisation — the set of standard prompts, templates, and tool sequences that sellers use to build account intelligence, prepare for calls, draft outreach, and manage pipeline.
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Take a lead or active role in the ideation, build and creation of AI powered tools that increase sales force efficiency output and revenue growth
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Partner with the GTM AI Manager to translate new AI capabilities into seller-ready workflows within weeks of deployment, not months.
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Build a feedback loop from reps to continuously improve prompt quality and workflow design — acting as product manager for the enablement layer
Enablement Programme Delivery
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Own the AI training curriculum across New Business, Managed Accounts, and SME tiers — designing programmes that are role-specific, outcome-focused, and built around real Fastmarkets use cases.
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Run onboarding modules for new hires that embed AI-first working practices from day one.
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Deliver ongoing coaching and enablement sessions (live and async) to drive adoption and confidence across the full seller population.
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Build and maintain a self-serve prompt library and resource hub that reps can use independently
Quality Governance & Output Auditing
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Establish and maintain a quality framework for AI-generated outputs used in the sales process — account briefs, email drafts, call summaries, competitive intelligence feeds.
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Run regular audits to identify hallucinations, factual errors, or off-brand outputs before they reach clients or contaminate pipeline data.
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Own the escalation path when AI outputs cause issues, and use those incidents to improve prompts, guardrails, and training.
Adoption Measurement & Reporting
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Define and track adoption metrics for every AI tool in the commercial stack — usage rates, output quality scores, time-to-value indicators, and correlation with sales performance.
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Produce a monthly AI Enablement Dashboard for the CCO and Head of RevOps showing adoption progress, quality trends, and blockers.
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Use adoption data to prioritise where to invest next in training, tooling, or workflow redesign.
Cross-Functional Collaboration
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Act as the commercial voice in AI tool evaluations — representing seller needs and workflow realities when the GTM AI Manager or GTM Systems team assess new tools.
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Partner with Sales Leadership to embed AI workflows into QBR preparation, deal review cadences, and account planning cycles.
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Work with Product and Marketing to ensure AI-generated commercial content is accurate, compliant, and on-brand.