EY Global Delivery Services (GDS)聽is the hub of innovation, a technology powerhouse, a global talent center and, a driver of operational excellence within EY, propelling EY鈥檚 purpose of building a better working world.聽 With a robust network spread across 9 countries and 20 cities, GDS鈥檚 dynamic network of highly talented professionals leverage data, AI, and cutting-edge technology to enhance EY's wide array of services in assurance, consulting, tax, strategy, and transactions.
Join us at EY GDS Hungary to shape your future with confidence.
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The Opportunity
The role of Global Account Coordinator involves day-to-day support with management of global client accounts for the MENA region in the People Advisory Services team. The People Advisory Services team advises and assists our clients in matters related to taxation. Typical activities of the Global Account Coordinator include gathering various types of technical information within the remit of the account from different geographies requested by a client, clarifying and tailoring the information received for clients needs, involvement in design and development of workflow processes on the account, support with various types of account related administrative and reporting tasks, direct liaising with clients as well as other related tasks on the account. The performance of Global Account Coordinator falls under supervision of Engagement Manager and/or Engagement Partner.
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What we look for聽
We鈥檙e interested in strong team players who are enthusiastic about global mobility and want to pursue career in the field. Suitable candidates are able to support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.
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Your key responsibilities聽
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Working as part of engagement team, being responsible for own case load and supporting other team members as needed
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Communicating with international EY teams, assignees/expatriates, client contacts/HR to obtain information, to provide updates聽
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Ensuring that management is advised of client issues and escalations when they arise
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Managing client expectations regarding upcoming expiries and required actions
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Owning any ad hoc projects or pulling together spreadsheets of information as required by the client
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Providing timely responses to client queries
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Managing program reporting and analytics
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Building strong relationships with international EY teams and liaising with them on a daily basis
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Understanding basic tax processing categories and requirements for a variety of foreign jurisdictions
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Assisting team members with caseload as required聽
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Skills and attributes for success聽
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Ability to work under pressure and to tight deadlines whilst managing key stakeholder expectations
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Comfortable balancing multiple projects and priorities
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Strong written and verbal communication skills in English, including the ability to present information in a structured and organized manner
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Strong organizational and project management skills
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Strong communication skills to effectively build relationships within the team and clients
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Attention to details with a commitment to high quality
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Analytical skills for consolidation and analysis of data within assigned tasks
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Show initiative to identify issues and provide creative solutions and suggestions
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Customer service oriented mindset
聽To qualify for the role you must have聽
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University/college degree
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Fluent English
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Experience of working with team members in a multi-country environment
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Proficiency in Microsoft Excel, Word, PowerPoint
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Personal income tax experience from a big4 is an advantage
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Experience working in a professional services firm and client facing role is preferred, however experience from an inhouse role is also suitable for this position聽聽
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What we offer聽
By seamlessly integrating with EY member firm teams across the globe, GDS contributes significantly to EY's purposeful and sustainable growth, delivering insights and solutions that foster trust in capital markets and create value for聽EY clients, society, and the planet.
We strive to achieve the right balance for our people, enabling to deliver excellent results while allowing everyone to build your career without sacrificing personal priorities, providing:
GDS is All in to shape the future with confidence, addressing today's challenges, and anticipating tomorrow's needs. EY GDS is not just reimagining the future of work鈥攊t's actively building it, ensuring agility, efficiency, and resilience in an ever-evolving world.
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A competitive salary and benefits package, including private health insurance.
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Opportunities for professional development and career growth, by access to training and development programs, coaching and mentoring as well as on-the job opportunities.
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A supportive and collaborative work environment with multicultural teams.
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Flexible working hours and hybrid work with 2 days in the office per week.
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Employee wellness programs and initiatives and the opportunity to obtain the All You Can Move sport pass.
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Possibility to volunteer for meaningful initiatives to positively impact lives in the community.