You will work achieving revenue targets through the retention and growth of existing customers (typically tier 3 and new markets). You will be field-based.
Responsibilities:
-
Achieve a total revenue target and a new business target
-
Identify main contacts within existing accounts; cross selling and upselling accordingly
-
Develop account plan to support revenue goals
-
Build and implement a contact strategy
-
Understand Experian's proposition and establish communication and engagement with our client/s requirements.
-
Knowledge of the market we operate in and our competitors
-
Forecast on a monthly basis and manage client debt
-
Ensure all Indicators surrounding client contact, retention, and growth are met.
-
Ensure that good client / consumer outcomes are at the centre of all operational activity.
-
Deliver great clients and consumers service and try to exceed client / consumer expectations.
-
Pro-actively identify risks and make recommendation to mitigate these.
-
Understand and adhere to specific regulatory obligations and company policies and procedures.