We are seeking a highly skilled Customer‑Facing Solution Engineer with deep expertise in Cybersecurity, European regulatory frameworks, and Operational Technology (OT) / Critical Infrastructure. In this role, you will partner directly with customers throughout the entire sales and solution lifecycle—helping articulate value, shape solution strategy, and accelerate deal progression.
You will play a critical role in sales enablement, acting as the technical and regulatory authority who supports account teams, builds customer trust, and guides organizations toward secure, compliant, and future‑ready architectures.
This is a high‑impact, externally aligned role ideal for someone who thrives at the intersection of technical depth, business value, and customer engagement.
Key Responsibilities
Customer Engagement & Sales Enablement
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Lead technical discussions with customers to understand business drivers, security challenges, and regulatory obligations.
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Deliver compelling presentations, workshops, and demonstrations tailored to C‑level, technical, and operational audiences.
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Translate complex cybersecurity, OT, and regulatory topics into clear value propositions that support sales cycles.
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Collaborate with Account Executives to influence opportunity strategy, drive pipeline progression, and support pre‑sales qualification.
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Develop customer‑facing architectural documents, proposals, and solution narratives aligned to European regulatory requirements.
Architectural Development Support
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Co-design secure, scalable architectures across IT, OT, cloud, and hybrid environments based on customer needs.
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Co-create reference architectures, solution patterns, and positioning materials used across the sales organization.
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Support bid responses, RFPs, and solution assurance processes.
Cybersecurity Expertise
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Recommend security controls across zero trust, identity, network security, data protection, OT monitoring, and cloud security.
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Guide customers on best‑in‑class technologies and patterns to reduce cyber risk and improve resilience.
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Support conversations on incident response readiness, threat landscapes, and mitigation strategies.
OT & Critical Infrastructure Security
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Must have good knowledge in frameworks such as IEC 62443, ISO 27001, ISO 27019, and NIST CSF.
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Good understanding about constraints within ICS, SCADA, and IoT environments.
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Ensure recommendations respect safety, continuity, regulatory, and operational requirements.
Regulatory & Compliance Advisory
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Explain regulatory impacts (e.g., NIS2, DORA, GDPR, EU Cybersecurity Act) in business‑relevant terms to support customer decision‑making.
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Map regulatory requirements to specific architecture controls, helping customers achieve compliance efficiently.
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Provide thought leadership on evolving European cybersecurity regulation during customer engagements.
Cross‑Functional Collaboration
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Work closely with sales, product management, engineering, and delivery teams to ensure customer needs are understood and represented.
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Contribute to enablement programs that upscale the technical and regulatory knowledge of internal sales teams.
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Act as the voice of the customer to influence solution roadmaps and go-to-market strategies