We are seeking a talented Backend Engineer to help us architect and build the next iteration of our AI-powered products. You will drive the innovation of our AI integration and build modern, scalable, real-time architecture, unlocking new capabilities and performances, starting from our conversational AI products. You’ll collaborate closely with AI engineers, product managers, and the broader engineering team.
Responsibilities
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Architect, develop, and maintain scalable, robust backend services, starting from our voice and chat AI applications.
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Experiment with new technologies to achieve real-time and seamless integrations, implementing POCs to try the latest trends in AI environment, partnering with AI/LLM engineers.
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Integrate 3rd party API integration such as Twilio (voice), WhatsApp, ElevenLabs, OpenAI and others.
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Implement real-time communication features (websockets, streaming), conversation architectures, and advanced voice capabilities.
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Design, build, maintain, and improve multi-agent orchestration frameworks for AI-powered conversations.
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Collaborate on CI/CD pipelines, ensure robust monitoring, logging, and operational support.
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Write clear documentation and support knowledge transfer within the team.
What to Expect in Your Journey With Us
Your First Week:
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Set up your development environment
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Participate in onboarding sessions
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Start exploring our product and familiarize yourself with the team
Your First Month:
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Gain familiarity with our workflows and processes
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Tackle and resolve support tickets
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Develop, test, and deploy your first feature to production
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Monitor the feature’s performance and impact
After Three Months:
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Achieve deep understanding of our AI system integration
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Deliver three to five new features to production
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Identify opportunities for product improvements and have some of your proposals scheduled for upcoming development cycles
After Six Months:
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Collaborate closely with our AI/LLM engineering team
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Research and assess integration of new frameworks and ideas into our architecture
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Build and present proof of concepts (POCs) to demonstrate the potential impact of adopting this new technology